Invicta Telecare

Over 95,000 people across the country are cared for by Invicta Telecare. Every one of them has the peace of mind that comes with knowing that help is at hand if they need it, 24 hours a day, 7 days a week.


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Invicta Telecare
Basted House
Harrison Road
Borough Green
Sevenoaks, Kent
TN15 8PB
Tel: 08456 018 523
Email Invicta Telecare
Visit Invicta's Website

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Invicta Telecare

image of older man with younger woman Every minute of every day

Our service means you can live in your own home secure in the knowledge that help is just a fingertip away.

The alarm unit works alongside a telephone. If you feel unwell, have a fall or any other problem, all you do for help is push a button, either on your wrist or a neck pendant. The unit automatically connects you to our experienced telecare team.

Sometimes just someone to listen and reassurance are all that's needed, or we may call a chosen keyholder or a family member and ask them to pop in to check on you. If necessary we will call the emergency services.

You can speak to our team via the powerful alarm unit from as far as 50 metres away, even in the garden in some cases! If you're unable to speak we will still know from our records who is calling and will instantly arrange help. The unit can be fitted to any telephone point near to an electric wall socket, or a battery-operated model is also available.

You will find more information and prices on Invicta's website, (it will open in a new window).

Individual Care

image of tyntec unit Individual Telecare for life

We provide a range of services to meet individual needs.

These include:

• Alarm unit and pendant
• Monitoring service
• Keysafe
• Friendship service check
• A range of detectors and sensors: for smoke, floods, falls, movement, temperature extreme and bogus callers. Each is linked through to your alarm unit and if triggered automatically calls our 24 hour Telecare team.

It's easy to join - you can register online or over the phone.

You will find more information and prices on Invicta's website, (it will open in a new window).

Telecare Packages

image of man and boy Safe and Sound

Simply select the best package for your needs

Essential care includes Alarm unit, pendant, monitoring service and keysafe.

It costs £3.35 per week.

Superior care includes Alarm unit, pendant, monitoring service, keysafe and weekly friendship service check.

It costs £4.65 per week.

An additional sensor can be added for a small charge.

For either service, the unit is easy to install yourself, or we can arrange for one of our friendly installation team to visit and do it for you.

Registration and set-up charge

• Postal - installed by you £30
• Installed by us £105
• Installed by us, with extra sensors £115

You will find more information and prices on Invicta's website, (it will open in a new window).

Installation

diagram with information about installation What do I need to get the Invicta Telecare system installed?

A modern telephone socket and electricity socket are required, no more than 6 feet apart from each other.

You will also need a keyholder; this is a person you know who would be willing to be contacted if you needed any assistance.

You will find more information and prices on Invicta's website, (it will open in a new window).

Did you know?

image of older couple In a typical month:

• We called a doctor or district nurse to attend 517 times

• We called the emergency services 1576 times

• We arranged assistance for 875 clients who had fallen

• We offered friendly reassurance to 4809 vulnerable people

You will find more information and prices on Invicta's website, (it will open in a new window).

Customer Feedback

image of helpdesk woman "Thanks a million"

"The alarm saved my life. If the ambulance hadn't got here quickly I would have died or got serious brain damage."

"When my mother pressed her alarm the response from Invicta was immediate and excellent, the prompt help she received ensured she was transferred to hospital for help, also family members were contacted enabling my brother to join my mother at the hospital without delay."

"You saved my life this week when you called the ambulance. I don't know what I would do without my lifeline, I was only allowed home from hospital because I had it."

"I missed my wheelchair getting out of bed and fell onto the floor and was unable to get myself up. I pressed the button on my wrist strap and the Telecare operator quickly arranged for an ambulance to attend to help me. I particularly liked the way she stayed on the line until the ambulance arrived and she knew I was safe."

You will find more information and prices on Invicta's website, (it will open in a new window).

© Frances Leckie Associates 1999 - 2012

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